EZRouting may open reports in a pop-up window. If Google Chrome blocks pop-ups for EZRouting, a report can spin, fail to generate, or show a "Bad Request" error. Allowing pop-ups for EZRouting fixes this.

Here's how to allow pop-ups for EZRouting in Google Chrome. Use either method.

Allow pop-ups for EZRouting from the Chrome address bar

1. In Chrome, go to the EZRouting page where the report did not open.
2. In the address bar, click Pop-up blocked.
3. Select Always allow pop-ups and redirects from followed by the EZRouting web address.
4. Click Done.
5. Run the report again.

Allow pop-ups for EZRouting in Chrome settings

1. Open Chrome and click the three dots (More) in the top-right corner. Then select Settings.
2. Click Privacy and security.
3. Click Site settings.
4. Click Pop-ups and redirects.
5. Next to Allowed to send pop-ups and use redirects, click Add.
6. Enter [*.]ezrouting.com and click Add. This allows pop-ups on every EZRouting page.
7. Return to EZRouting, refresh the page, and run the report again.

Your IT department may manage Chrome settings on district computers. If you cannot change the pop-up setting yourself, contact your IT department.

Related articles

• Troubleshoot browser errors, stuck reports, and display problems in EZRouting
• Clear Browser Cache - Google Chrome

Updated October 01, 2026 17:56