Placeholder keywords allow you to include dynamic information in real time notifications. 

Example:

If you need to send a message to contacts for students on a specific bus regarding the bus being delayed, the typed message below is what you would include in the body of the message when creating it and the sent message is what would be received by the contact:

• Typed message
  • "BUS_NAME is experiencing a delay."
• Sent message
  • "Bus 001 is experiencing a delay."

Real Time Notification Keywords

Student first name: STUDENT_FIRST_NAME

Student last name: STUDENT_LAST_NAME

Student full name: STUDENT NAME

Student ID: STUDENT_ID

Student School: STUDENT_SCHOOL

Student grade: STUDENT_GRADE

Student rider type: STUDENT_RIDER_TYPE

Today's Date: DATE

Pickup Bus: STUDENT_PICKUP_BUS

Pickup Route: STUDENT_PICKUP_ROUTE

Pickup Trip: STUDENT_PICKUP_TRIP

Pickup Location: STUDENT_PICKUP_STOP

Pickup Time: STUDENT_PICKUP_TIME

Pickup Driver: STUDENT_PICKUP_DRIVER

Dropoff Bus: STUDENT_DROPOFF_BUS

Dropoff Route: STUDENT_DROPOFF_ROUTE

Dropoff Trip: STUDENT_DROPOFF_TRIP

Dropoff Location: STUDENT_DROPOFF_STOP

Dropoff Time: STUDENT_DROPOFF_TIME

Dropoff Driver: STUDENT_DROPOFF_DRIVER

Bus name: BUS_NAME

Route name: ROUTE_NAME

Trip name: TRIP_NAME

Trip session: TRIP_SESSION

Trip schools: TRIP_SCHOOLS

Bus delay duration: DELAY_AMOUNT

Bus driver name: DRIVER_NAME

Updated August 14, 2026 17:58