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Why did changing a driver or vehicle update historical trips?

Short Answer

At present, changing a default driver or vehicle on a route can update historical trip data in Trip Preparation (EZDistrict), not just future dates. The system does not yet fully support effective-dated defaults for drivers/vehicles.

Why This Happens

  • EZRouting stores a single default driver/vehicle for a route/vehicle, not a full history of prior defaults with effective dates.

  • When the default changes, Trip Preparation reads the current default and applies it across all dates rather than only from “today forward.”

  • Substitutions/coverage assignments are handled separately and typically remain intact; what changes is the default listed driver/vehicle.

What You Can Do (Until Effective-Dated Defaults Are Available)

  1. Plan driver/vehicle changes carefully

    • Make default changes at logical cut-over dates (e.g., start of a new term) where historical impact is less critical.

  2. Use Trip Preparation substitutions for short-term changes

    • For coverage or temporary reassignments, use substitution/coverage tools rather than changing the default driver in EZRouting.

  3. Verify Route Properties

    • After changing defaults, open Route Properties:

      • Clear any old driver entries that might be “sticking” in the driver field.

  4. Document operational history externally (if required)

    • For compliance or auditing, maintain a separate log of which drivers/vehicles ran which routes on which dates until in-product history is enhanced.

When to Contact Support

If you see:

  • Actual substitutions or coverage entries being removed, or

  • Historical trips showing the wrong driver/vehicle in ways that break your operational reporting,

provide examples (route, before/after dates, expected vs. actual assignments) so support can review and, if needed, escalate to product/engineering.

Updated

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