Audience: Transportation admins
Purpose: Change a user's password.

Steps

1. Click the Profile icon in the upper right corner
   
   
    
2. Click Users
   
   
    
3. Click on the user that needs their password changed
   
   
    
4. Click the box beside Change Password
   
   
   
   This will display:
   
   
    
5. Uncheck the box next to ‘Auto generate password’
   
   
    
6. Enter a temporary password and retype it to confirm.
7. Click Save
8. The user will receive an email with this password change. Once they login, they can change the temporary password to one of their choosing.

Updated December 29, 2025 21:57