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Set Up Email Contacts at the School for Notifications

Audience: Transportation admins and staff
Purpose: Configure school‑level contacts who receive transportation notifications and alerts.

Steps

  1. Open Schools and select a school.
  2. Navigate to Notifications or Contacts.
  3. Click Add Contact.
  4. Enter:
    • Name
    • Email Address
    • Notification Type (delays, changes, general alerts)
  5. Click Save.

Tips

  • Use group inboxes where possible to avoid missed messages.
  • Review contacts at the start of each school year.
  • When sending automatic notifications and selecting “Also Send to School”, the primary contact at the school location will receive a copy of the email.
  • Be sure to include a valid email address and/or phone number.  If you want this phone number to receive texts you will need to check the Text box.

Updated

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