Audience: Transportation admin. and staff
Purpose: Real-time notifications are used to inform parents, guardians, administrators, drivers, and/or students of current updates.
Steps
- In the Students tab, navigate to the Operations tab, use the down arrow and select Real Time Notifications.
- Use the Message field to input the desired message.
- Select the Send Text box to send the message as a SMS text message.
- Select the Send Email box to send the message as an email.
- To send both SMS text message and email select both checkboxes.
- Ensure all desired students are checked with a green checkmark below and select Send.
- Premade templates are available under Message Templates. To select a premade Message Template, navigate to the Message Templates box and select the desired message.
- To select a filtered group of students to send a message, select the grey bar Filters. These Filters can be by route, trip, stop, school and grade,
Routes Tab
- To send a Real Time Notification through the Routes tab, navigate to the Routes tab and open the desired route.
- Once the Route has opened, select the Route Properties by selecting the three vertical dots.
- Once the Route Properties open, select the Real Time Notifications icon to send a message.
- The message will only be sent to the students assigned to this Route.
- To send a message to students a specific stop within a route, select on the Stop within the Route.
- In the Stop property, select the Real Time Notifications icon.
Updated